AI phone assistant · Never miss a customer call again.
We help property managers and trade businesses in Switzerland answer 100% of incoming requests, around the clock and within 5 minutes, with an AI assistant that logs every request in your system and follows it up.
Without hiring anyone extra for the office.
Where requests get lost today
- Your technician is on site, the phone rings, nobody picks up.The customer calls the next company.
- A damage report arrives by email on Friday evening and sits in the inbox until Monday.By then, the tenant has called three times.
- The quote went out. Nobody followed up.The job goes to whoever gets back first.
- After 5 pm, every call goes to voicemail.Many people hang up without leaving a message.
How it works
One assistant takes every request, whichever way it comes in.
A request comes in
By phone, email or web form. Day and night, weekends included.
The assistant works out what it's about and how urgent it is
Burst pipe or appointment request? It asks for whatever is missing and recognises emergencies.
It logs everything in your system
In your CRM, ERP or calendar, with contact details and a short summary.
It assigns and follows up
The right person gets the case. If something stalls, the assistant follows up.
Who it's for
Trade businesses
Plumbing, heating, electrical, building services. For businesses whose people are on site, not on the phone.
Learn more →Property management
Damage reports, tenant enquiries and contractor dispatch, by phone, email and web form.
Learn more →Facility management
Fault reports and service orders from many sites, logged and assigned properly.
Learn more →From Switzerland, for Switzerland
- Hosted in Switzerland or the EUYour data stays in Switzerland or the EU.
- FADP compliantData processed under the Swiss Federal Act on Data Protection.
- Understands Swiss GermanYour customers can speak the way they speak, dialect included.
- Contact person in SwitzerlandPersonal support, no offshore call centre.
- Swiss number (+41)A Swiss phone number, in addition to your existing one if you like.
- Works with your toolsIntegration with Bexio, Abacus, Microsoft 365, Google Workspace and other systems.
Frequently asked questions
Where is the data stored? Are calls recorded?
Data is hosted in Switzerland or the EU and processed in line with the FADP. Callers are informed at the start of the call. You decide whether conversations are recorded or whether only a summary and the request details are kept.
Does the assistant understand Swiss German?
Yes. It understands Swiss German and regional dialects. If a name or address is unclear, it asks the caller to repeat or spell it, just as your office would.
What happens in an emergency?
The assistant recognises emergencies, such as water damage or a heating failure in winter, and immediately forwards the call or sends a text to your on-call service. Anything that isn't urgent is logged and handled during office hours.
Does it work with our software?
Yes. The assistant logs requests directly in your tools: Bexio, Abacus, Microsoft 365, Google Workspace, your property management software or your calendar. If your software isn't on the list, we check the integration in the first call.
How long does setup take?
Usually 2 to 4 weeks from the first call to go-live, depending on integrations. During that time we build the knowledge base with you: your services, your opening hours, your emergency rules.
What if the assistant doesn't understand something?
It doesn't guess. It asks a follow-up question. If the request is still unclear, it takes the contact details and passes them to the right person with a summary, for a call back. No request gets lost.
Which languages does the assistant speak?
German, French, Italian and English, always in the caller's language.
Do we have to change our phone number?
No. You keep your number. Calls you don't answer, or all calls if you prefer, are forwarded to the assistant. A Swiss +41 number is also available.
Let's talk about your incoming requests.
In 20 minutes, we'll look at what it would look like in your business.