Facility management
Fault reports from many sites. One inbox that lets nothing slip.
The assistant takes reports by phone, email and web form, links them to the right site, assesses urgency and assigns them to the responsible team.
What happens today
- The lift is stuck and the report comes in through three channels.Nobody knows who is already on it.
- A service order is only half recorded.The team sets off without knowing the exact location.
What the assistant takes on
Fault reports
Lift stuck, heating down, car park lights out: logged with site, location and urgency, emergencies forwarded straight to the on-call service.
Service orders
Recurring jobs and extra requests are taken down, created in your system and assigned to the responsible team.
Follow-up
If an order stays open, the assistant follows up and keeps the person who reported it informed.
Let's talk about your incoming requests.
In 20 minutes, we'll look at what it would look like in your business.